Thank you for shopping at Pappakart! We strive to provide you with the best online shopping experience possible. In the event that you are not entirely satisfied with your purchase, we have implemented the following Refund Policy:

Eligibility for Refunds 1.1 Damaged or Defective Products: If you receive a damaged or defective product, please notify us within [1 to 7 days] of receiving the item. We will arrange for a return and issue a refund or replacement, depending on the availability of the product. 1.2 Incorrect Product or Size: If you receive an incorrect product or size different from what you ordered, please contact us within [1 to 7 days] of receiving the item. We will assist you in returning the product and provide a refund or exchange, subject to product availability. 1.3 Dissatisfaction or Change of Mind: We understand that preferences can change. If you are not satisfied with your purchase or have a change of mind, you may request a refund within [1 to 7 days] from the date of delivery. The product must be unused, in its original packaging, and in a resalable condition.

Return Process 2.1 Notification: To initiate a refund, please contact our customer support team at [support@pappakart.com]. Provide your order details, including the reason for the refund request. 2.2 Return Authorization: Our customer support team will guide you through the return process and provide you with a return authorization, if applicable. 2.3 Return Shipping: If the return is due to a damaged, defective, or incorrect product, we will provide you with a prepaid shipping label or arrange for the product to be picked up. If the return is due to dissatisfaction or change of mind, you may be responsible for return shipping costs. 2.4 Product Condition: The returned product must be in its original condition, unused, and with all original tags, labels, and packaging intact. We reserve the right to refuse a refund if the returned product is not in a resalable condition. 2.5 Refund Processing: Once we receive the returned product and verify its condition, we will initiate the refund process. Refunds will be processed using the original payment method used for the purchase. Please note that it may take [number of days] for the refunded amount to reflect in your account, depending on your payment provider.

Non-Refundable Items The following items are generally non-refundable, unless they are damaged or defective:

Perishable goods, such as food or flowers

Personal care items, such as cosmetics or hygiene products

Customized or personalized products

Digital products or downloadable content

Exchanges If you wish to exchange a product for a different size, color, or variant, please contact our customer support team. We will assist you in initiating an exchange, subject to product availability. Exchange requests may be subject to additional shipping fees.

Customer Support Our dedicated customer support team is available to assist you with any questions or concerns regarding refunds. Please contact us at [support@pappakart.com] for prompt assistance.

Note: This Refund Policy applies to purchases made directly through the Pappakart website. If you have made a purchase through a third-party seller, please refer to their respective refund policies.

Please review our Terms and Conditions for additional information regarding your rights and obligations as a Pappakart customer.

Effective Date: [01.01.2023]

By shopping at Pappakart, you acknowledge and agree to abide by our Refund Policy.